Many users come across QuickBooks error 6000 83 when they try to restore, open or back up the company file on QuickBooks. They receive the error with an error message displaying, “We’re sorry. QuickBooks could not open the company file.”The primary reasons behind the error are the damaged company file file file and insufficient permission to access the company file folder. Continue reading the blog to get detailed information on QuickBooks error 6000 83, its causes and solutions.
If you are tired of facing QuickBooks error 6000 83 and want to fix it right away, then dial our toll-free number 1.800.579.9430 and consult the certified QuickBooks expert’s team.
What are the causes behind QuickBooks error 6000 83?
There are numerous reasons behind the error. We have listed some of them below. Have a look before proceeding to the solutions:
- The user does not have permission to access the company file folder.
- QuickBooks program files are damaged or missing.
- Some QuickBooks install files are corrupted.
- Incorrect hosting configuration settings.
- The company file is not compatible with the QuickBooks Desktop version.
Now, proceed to the troubleshooting procedure given below.
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Most Effective Methods to Resolve QuickBooks error 6000 83
Follow the steps given below to fix the error:
Method 1. Change the company file location
- Shut down QuickBooks on your server computer.
- Click on the File menu.
- Choose Quit QuickBooks Desktop.
- Select the Windows Start menu.
- Next, open File Explorer.
- Click My Computer and then open C: drive.
- Right-click anywhere on the screen, select New and then Folder.
- A new folder will appear on the screen.
- Name the new folder as ‘QBTest’.
- Create a backup company file.
- Save the backup to the new folder you created.
- Now, restore the company file using backup.
If the error continues, proceed to the next method.
Method 2. Use the File Doctor tool
The steps given below will guide you through running the QuickBooks File Doctor tool:
- Close QuickBooks.
- Get the latest version of QuickBooks Tool Hub.
- Move to downloads and open the downloaded QuickBooksToolHub.exe file.
- Install the tool hub by following the prompt steps.
- Next, agree to the terms and conditions.
- Once the installation completes, open the tool hub by double-clicking on its desktop icon.
- Within the tool hub, choose Company File Issues.
- Click Run QuickBooks File Doctor.
- The tool can take up to a minute to open the file.
- Choose your company file from the drop-down menu.
- If you don’t see the file, you can search it by clicking Browse and search.
- Click Check your file and then Continue.
- Enter the password and then click Next.
If you still get the error, try the following method.
Method 3. Stop Hosting Multi-User Access
Follow the steps given below and disable multi-user access:Follow the steps given below and disable multi-user access:
- Move to your server computer.
- Open QuickBooks.
- Without opening the company file, go to the File menu.
- Select Utilities.
- If the Host Multi-User Access option is visible, move to the next workstation as this one is not causing the problem.
- If the Stop Hosting Multi-User Access option is visible, select it.
- Repeat the same steps on each workstation, getting the error.
We hope the steps discussed in the blog help you fix QuickBooks error 6000 83. If the problem persists, contact the QuickBooks technical support team by calling us on our helpline number 1.800.579.9430. They will assist you with advanced troubleshooting for the same.