Friends, family members, coworkers, and neighbors can all be an invaluable source when it comes to locating a dependable, quality local appliance repair company. They can share their experienced opinion with your electrical contractors, and provide their unbiased, objective review. When soliciting referrals, it’s advisable to have a few questions in mind: Is the service company licensed? Is the company insured? Is Company offer 24 hour appliance repair services? What are the specific services they offer, and what are they rates for?
Licensed and insured:
Appliance repair companies that are licensed and insured will be more than happy to tell you their exact qualifications, as well as their policies and procedures. Licensed companies will also have on file a list of customers who have used their services, and who can vouch for their performance. Every major appliance unit will need at least one or two references; and these references should be provided not only to you, but to any other potential customers as well.
Customer service departments:
The references provided to you should include a description of the problem, who originally brought the issue up, the customer service department’s response, and the end result. Customer service departments will need a phone number, address, email address, fax number, and website. Some appliance repair companies also offer financing options that are specific to what your major appliance unit might need. For instance, a refrigerator repair may require that you return all refrigerator components.
Expect to pay:
If your refrigerator is a popular model, it will most likely have refrigeration parts that will be interchangeable. These companies will want to know if you will be replacing appliances, or repairing damaged ones. Some appliance repair companies charge a flat rate for home appliance repairs. With a flat rate, you pay the same amount every time regardless of how many times the company visits your home. Some companies base their fees on the square footage of your home, or the square footage of your particular appliance. When you hire a flat rate home appliance repair service, you can expect to pay an average of approximately $100.
Warranties for certain work:
It is important to make sure that the technicians that visit your home are bonded and certified by the Better Business Bureau. Also, ask whether or not the technicians have a license to operate in your state. Ask other homeowners what kind of experience they have had with appliance repair companies. This will help you to decide whether or not to hire the services of particular technicians. Finally, when you decide on which appliance repair company to choose, ask whether or not the technicians offer warranties for certain work performed.
Many appliance owners choose to purchase their own warranty, which makes them more comfortable with repairing their appliance. Whether or not you choose a repair warranty will depend largely on your comfort level with repairmen, your level of knowledge about the appliance in question and whether or not you feel comfortable entrusting a stranger with the task of fixing your beloved appliances